Several items dotted the agenda of the Greene County 9-1-1 Committee during their Tuesday meeting, but inefficiencies by the software provider for some agencies, especially the Greeneville Fire Department was a major point of discussion.
SOFTWARE ISSUES
The emergency agencies have been contracted with ID Networks for nearly five years. An unofficial voice survey by 9-1-1 Board Chair Tim Ward was scattered; 9-1-1 reporting they were ok with the system, the Sheriff’s Department is looking to switch but still pays a monthly maintenance fee. EMS has had some issues related to the service, but the Greeneville Fire Departments I-Pads issues have never been corrected by the company despite several back and forth discussions between Fire Chief Alan Shipley and the company representative.
Ward suggested the Fire Chief reach out to the company again before County Attorney Roger Woolsey gets officially involved in resolving the long unresolved issue.
OVER 100 APPLICATIONS , ONLY 6 REMAIN
9-1-1 Training Officer Kelly Dabbs reported 106 applications had been received for an opening for dispatcher, which would bring the local 9-1-1 to 24 total. Of the 106 , only 46 actually tested. About half of that number passed the written test, but following the written test and background checks, only six either have been or will be interviewed for the position soon.
VEHICLE PURCHASE
A proposal for the purchase of a vehicle to replace a 2005 model with 85,000 miles failed when Hoot Bowers made the motion with a second from Pam Carpenter that the matter be addressed during next years budget discussions. In the meantime, Mayor Kevin Morrison notified the board that he had talked to the county insurance provider and 9-1-1 would be allowed to use one of the other county vehicles for travel on company matters such as training or professional development. All that would be required would be a copy of the drivers license and list of those who would be driving the vehicle.
