The Tennessee Department of Commerce & Insurance and the Tennessee Board for Licensing Contractors remind consumers who are rebuilding after Hurricane Helene of the steps they should take to help ensure a smooth rebuilding process in the wake of this disaster.
Consumers are encouraged to file complaints with TDCI when they feel they have been the victim of an unfair or deceptive business practice, witnessed unlicensed activity, or seen suspected misconduct or other violations of respective laws or rules.
Consumers who are in the midst of rebuilding after Helene should remember the following tips.
*Be wary of contractors selling repairs or offering to remove debris door-to-door, especially when they ask to receive payment upfront or offer deep discounts.
*Before hiring a professional, consumers should first visit TDCI’s Verify licensing database in order to verify that the individual is properly licensed to work in Tennessee.
*In Tennessee, a contractor’s license is required before bidding or price negotiations when the total cost of the project is $25,000 or more.
*For work of less than $25,000, consumers should check with their local government’s building codes office to confirm whether a contractor needs a state license or local license.
*Get several bids and check references before committing to a contractor.
*Generally, consumers should not accept any construction contract that requires paying more than 1/3 of the cost of a project upfront. Make sure you have the terms of payment in writing.
*Document the work being completed on your property with photos and video.
Tennessee’s felony theft law covers consumers whenever a contractor takes money and fails to perform work within 90 days. Consumers may contact local law enforcement and file charges to prosecute the contractor for theft.
